Gough and Gilmour

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Gough & Gilmour AnalysisMATE

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Gough & Gilmour AnalysisMATE software

What is Gough & Gilmour AnalysisMATE?

Gough & Gilmour AnalysisMATE is the next generation of oil analysis program from Gough & Gilmour. Gough & Gilmour asked customers what they wanted from an oil testing program and from this they developed a program with greater flexibility and ease of use, called Gough & Gilmour AnalysisMATE.

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What benefits will it bring to me?

Gough & Gilmour AnalysisMATE is unlike any other oil analysis program in the market in that it offers best in class internet based software, Gough & Gilmour AnalysisMATE, to allow you to actively manage your equipment assets and oil sample results. This allows you to make decisions sooner and take control of your maintenance program. The powerful information contained within the system provides the basis for possible extended oil drains and extended component life.

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How does the program work?

Follow the steps below to understand how the program works:

  1. Order Kits from your Gough & Gilmour representative or call 02 9840-9115.
  2. Register for Gough & Gilmour AnalysisMATE online and set up your user account.
  3. Print Sample labels using Gough & Gilmour AnalysisMATE for your next batch of samples.
  4. Take your oil samples.
  5. Mail the samples along with labels to the Gough & Gilmour Laboratory using the mailing labels supplied with your kits.
  6. The Gough & Gilmour lab processes your samples and posts them to your Gough & Gilmour AnalysisMATE account.
  7. You and other nominated users receive an e-mail notification that you have received new test results.
  8. Log in to your Gough & Gilmour AnalysisMATE account and review your latest data.
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Do I need to register for Gough & Gilmour AnalysisMATE if I'm an existing Gough & Gilmour laboratory customer?

Yes. To start using the Gough & Gilmour AnalysisMATE program you need to do 2 things.

  1. Order sample kits, through your Gough & Gilmour representative or by calling 02 9840-9115.
  2. Create an account to use the Gough & Gilmour AnalysisMATE software application. To create an account simply follow the instructions on the Getting Stared page or proceed directly to the Registration page. You will be asked to enter some contact and company information so that we can provide you Login ID's and passwords. You will use these to access your company data online. When you register you can request for your historical data to be loaded into the system. We will work with your existing lab (if not Gough & Gilmour) to ensure that your data is loaded. From this point forward, within minutes of your new sample results being made available by the Gough & Gilmour lab they will be available (along with your historical data) in Gough & Gilmour AnalysisMATE. This is not just reports online! Your data is fully editable. You can rename and reorganize your equipment if you wish.
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How do I order sample kits?

You can order sample kits for the Gough & Gilmour AnalysisMATE program two ways:

  1. Through your Gough & Gilmour representative
  2. Calling the Gouh & Gilmour lab on 02 9840-9115
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Will the sample kits change? What about them will change?

The sample kits are the same as the ones you currently use. The other benefits you now receive are:

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How will I now receive my test results?

Gough & Gilmour AnalysisMATE results are uploaded into the internet based system every 5 minutes. When you register for Gough & Gilmour AnalysisMATE you will have a company account set up. From this point forward, you will receive Email confirmation that you have received new test results. This email includes a summary of warning and critical results. You can then login to the software to analyze the detailed results and graphs, print reports and print new sample labels.

For results with critical alerts, you will receive a Fax and phone call from the lab

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How will I be notified when a sample is abnormal or critical?

Email confirmation that you have received new test results. This email includes a summary of warning and critical results

For critical results, you will also receive a fax and phone call from lab

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What is Gough & Gilmour AnalysisMATE?

At the heart of the premium oil analysis offering is Gough & Gilmour AnalysisMATE. This web-based condition monitoring system software is your all-in-one access point for all the key information you need to make better maintenance decisions. All of the administrative parts of a program are handled from printing sample labels to storing history, to receiving alerts. You can capture vital information such as hours of operation, miles of service, or other equipment data to really put your testing data to work.

You can then use the software to customize a maintenance program that meets your specific needs. With a secure central database that records equipment condition histories and generates intuitive graphs that help you identify potentially at-risk equipment, the Gough & Gilmour AnalysisMATE program not only helps you monitor problems, but also helps you prevent problems before they even start.

With Gough & Gilmour AnalysisMATE you can also tap into a wealth of information from knowledgeable suppliers, OEMs, and consultants through our online database. If you have equipment at multiple sites, you can combine all equipment data into one database to compare and benchmark equipment throughout your company or the world. You can even collaborate with multiple team members within your organization from multiple sites. The system allows you to share the information you need with the people you need to share it with no matter where they are.

All these key features of Gough & Gilmour AnalysisMATE help to maximize your equipment availability and help improve the productivity of your operation. By helping you make better equipment decisions, you may also be able to lower capital expenditures in addition to reducing maintenance expenses.

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How does Gough & Gilmour AnalysisMATE help me manage my equipment better?

Instead of being filed in a drawer somewhere, your oil analysis results are progressively tracked and trended so that emerging trends in oil characteristics can be seen and understood. This gives invaluable insight into the heart of your equipment and how it is really performing. It provides you an opportunity to act early before problems escalate to potentially expensive or dangerous failures.

Gough & Gilmour AnalysisMATE provides an easy-to-follow format for listing your equipment information. Equipment can be re-grouped, re-named and moved around as often as necessary such that it’s organization reflects your changing business needs. Components can even be moved from one piece of equipment to another, retaining historical information (for example if an engine was re-deployed).

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How do I access my oil sample historical data?

You must first request that your Historical Data be loaded into Gough & Gilmour AnalysisMATE. You can do this when you register, or call 02 9840-9115. Login to the application. Click on the history button. History is available for all your sampled components. Historical data can either be viewed in its raw form (table format) or via trend graphs. Historical alarms are shown unless you choose to remove them.

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How does my history get into the Gough & Gilmour AnalysisMATE software?

When you create your account by registering, you can check the box that requests a load of your historical results. The Gough & Gilmour AnalysisMATE team will work with you and the Gough & Gilmour lab (or previous lab) to load this information into your company database.

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Do I need to install Gough & Gilmour AnalysisMATE on my computer?

Gough & Gilmour AnalysisMATE requires certain security files to be installed on each pc that will be used to access the software. It is built using the latest technology from Microsoft™ (.NET), which combines the power of a desktop application with accessibility of the Internet.

These .NET files need to be installed once on each computer that will access Gough & Gilmour AnalysisMATE. On newer computers, such as those running Microsoft™ XP, the .net files may already exist, and in this case, only the security files need to be installed. Visit the install page for details.

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Can I use the Gough & Gilmour AnalysisMATE program without Gough & Gilmour AnalysisMATE?

Yes, you can. However, it is strongly suggested that you use both together, formulating a much more comprehensive and effective preventive maintenance tool.

Without Gough & Gilmour AnalysisMATE you will have no central repository for your equipment information and you will not be able to work with your oil analysis results online.

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Why should I use Gough & Gilmour AnalysisMATE?

Gough & Gilmour AnalysisMATE Program Features:

Sample Labels:

Once your account is activated, you will be able to print sample labels from the software, which contain all the relevant sample information for accurate processing. These sample labels look like this:

Label

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Will there be technical support for the system if I need it?

Please visit the comprehensive training guide which may answer your questions. If you still have outstanding questions, please call us at 02 9840-9115 and a member of our support team will help you.

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Will training for Gough & Gilmour AnalysisMATE be available and how will that be provided?

Yes. Training is available to enhance your overall experience with the Gough & Gilmour AnalysisMATE software. Please visit the Education page for online training and a printable version of the Gough & Gilmour AnalysisMATE training guide. Your Gough & Gilmour representatives and marketers will also have received training in the program and can assist you with the operation and utilization of the Gough & Gilmour AnalysisMATE software.

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Will I still get paper reports?

Gough & Gilmour AnalysisMATE is designed to reduce your paperwork by providing access to your oil analysis history online. You can print out any paper reports that you require from within the software for multiple equipment very easily without waiting for the mailed reports from the laboratory. Paper reports will still be provided by your lab until such a time as you request to have the paper reports stopped. The lab will fax critical results.

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What if I have a question about the test results?

With questions about specific test results or how to interpret the results call the Gough & Gilmour laboratory on 02 9840-9115.

For Gough & Gilmour AnalysisMATE technical support call 02 9840-9115 or email cmc@goughgilmour.com.au

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What does "Registration" Mean?

Your company needs to be setup in the Gough & Gilmour AnalysisMATE software. We need to know your company details, and the names of the users who will log in to use the software. Each of these users needs to be assigned a username and password. All this is accomplished through the Registration process. It only needs to be done once per company. Click on the register page to fill in the relevant details. Your usernames and passwords will be confirmed via email. If you choose, your company’s historical oil analysis data and equipment data can also be loaded into the system.

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For more information, e-mail cmc@goughgilmour.com.au